What best describes the function of a mediator in a dispute resolution process?

A mediator plays a crucial role in dispute resolution by facilitating communication between the conflicting parties. The primary function of a mediator is to create an environment where both sides can openly discuss their issues, concerns, and perspectives in a constructive manner. This facilitative role helps to clarify misunderstandings, identify common interests, and encourage collaboration toward a mutually acceptable solution.

Mediators do not make binding decisions, as that responsibility lies with the parties themselves or an arbitrator in a more formal arbitration setting. Instead, the focus is on guiding the conversation and helping the parties explore various options and solutions. Additionally, mediators do not represent either party, ensuring that they remain neutral throughout the process. Their objective is to assist the parties in reaching a resolution on their own terms, rather than enforcing legal regulations or taking sides. This neutrality is essential for building trust and promoting a productive dialogue between the disputing parties.